Gold Tier Price

SPLiT//S3C0ND

New colonist
Backer
When purchasing the gold tier, the webpage says the cost is $150. However, my account was actually charged $200. Please fix this.
 

Reaven

Administrator
Staff member
Hi SPLiT, I've sent this directly to our business manager and he'll be able to help you as soon as he's up.
 

Blacktoll

Igloonaut
Staff member
When purchasing the gold tier, the webpage says the cost is $150. However, my account was actually charged $200. Please fix this.
Hey Split. We checked the descrepency and verified it. We will be issuing you a refund of the difference ($50 usd) and going forward we've marked your account as a tier higher, or, platinum tier. I apologize that this happened as it's highly unprofessional! I hope the $50 hits your account soon. Feel free to DM me directly here.

I'll be following up on the thread here as soon as everything is processed.
 

SPLiT//S3C0ND

New colonist
Backer
Hey Split. We checked the descrepency and verified it. We will be issuing you a refund of the difference ($50 usd) and going forward we've marked your account as a tier higher, or, platinum tier. I apologize that this happened as it's highly unprofessional! I hope the $50 hits your account soon. Feel free to DM me directly here.

I'll be following up on the thread here as soon as everything is processed.
Holy crap, thanks a ton!
 
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